@import url(https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700;800&display=swap);#chatbot-flops-widget{--cb-bg-app:rgba(255, 255, 255, 0.75);--cb-bg-card:rgba(0, 0, 0, 0.03);--cb-bg-input:rgba(255, 255, 255, 0.85);--cb-text-main:hsl(240, 15%, 15%);--cb-text-muted:hsl(240, 8%, 45%);--cb-border-soft:rgba(0, 0, 0, 0.04);--cb-shadow-window:0 30px 70px rgba(0, 0, 0, 0.08), 0 0 0 1px rgba(0, 0, 0, 0.02);--cb-transition:all 0.3s cubic-bezier(0.16, 1, 0.3, 1);font-family:'Plus Jakarta Sans',system-ui,-apple-system,sans-serif;position:fixed;bottom:24px;right:24px;z-index:999999}#chatbot-flops-widget svg{display:inline-block!important;visibility:visible!important;opacity:1!important}#chatbot-flops-toggle{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,var(--cb-primary) 0%,var(--cb-gradient-end) 100%);border:none;outline:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 30px var(--cb-primary-glow-heavy);transition:var(--cb-transition);position:relative;padding:0}#chatbot-flops-toggle::before{content:'';position:absolute;top:-5px;left:-5px;right:-5px;bottom:-5px;border-radius:50%;border:2px solid var(--cb-primary);opacity:.35;animation:chatbot-pulse 2.2s infinite;pointer-events:none}#chatbot-flops-toggle:hover{transform:scale(1.06) translateY(-2px);box-shadow:0 12px 35px var(--cb-primary-glow-heavy)}#chatbot-flops-toggle:active{transform:scale(.95) translateY(0)}#chatbot-flops-toggle svg{width:24px!important;height:24px!important;transition:transform 0.35s cubic-bezier(.16,1,.3,1)}#chatbot-flops-toggle.active svg{transform:rotate(90deg)}#chatbot-flops-container{position:absolute;bottom:76px;right:0;width:380px;height:580px;max-height:calc(100vh - 120px);background:var(--cb-bg-app);backdrop-filter:blur(30px);-webkit-backdrop-filter:blur(30px);border:1.5px solid var(--cb-primary-glow);border-radius:24px;box-shadow:var(--cb-shadow-window);display:flex;flex-direction:column;overflow:hidden;transition:opacity 0.35s cubic-bezier(.16,1,.3,1),transform 0.45s cubic-bezier(.16,1,.3,1);transform-origin:bottom right}#chatbot-flops-container.chatbot-hidden{opacity:0;pointer-events:none;transform:scale(.88) translateY(35px)}#chatbot-flops-header{padding:18px 20px;background:rgb(255 255 255 / .45);border-bottom:1px solid var(--cb-border-soft);display:flex;align-items:center;justify-content:space-between}.chatbot-header-info{display:flex;align-items:center;gap:12px}.chatbot-avatar-container{position:relative}.chatbot-avatar{width:38px;height:38px;background:var(--cb-primary-light);color:var(--cb-primary);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:20px;border:1px solid rgb(155 28 96 / .08)}.chatbot-avatar-svg{width:20px!important;height:20px!important;flex-shrink:0;color:var(--cb-primary)}.chatbot-status-dot{position:absolute;bottom:0;right:0;width:9px;height:9px;background-color:#10b981;border:2px solid rgb(255 255 255 / .85);border-radius:50%;animation:chatbot-status-pulse 1.8s infinite}.chatbot-title-container{display:flex;flex-direction:column}.chatbot-title{font-weight:700;font-size:15px;color:var(--cb-text-main);line-height:1.2;letter-spacing:-.15px}.chatbot-subtitle{font-size:11px;color:var(--cb-text-muted);margin-top:2px;font-weight:500}#chatbot-flops-close{background:#fff0;border:none;color:var(--cb-text-muted);cursor:pointer;padding:6px;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:all 0.25s ease}#chatbot-flops-close:hover{background-color:rgb(0 0 0 / .04);color:var(--cb-text-main)}#chatbot-flops-close svg{width:18px!important;height:18px!important}#chatbot-flops-quick-bar{display:flex;justify-content:space-between;align-items:center;padding:10px 16px;background:rgb(255 255 255 / .3);border-bottom:1px solid var(--cb-border-soft);gap:8px;z-index:10}.cb-quick-pill{background:rgb(255 255 255 / .65);border:1px solid var(--cb-primary-glow);border-radius:12px;padding:7px 10px;font-size:11.5px;font-weight:600;color:var(--cb-primary);cursor:pointer;display:flex;align-items:center;gap:6px;transition:var(--cb-transition);font-family:inherit;outline:none;flex:1;justify-content:center}.cb-quick-pill svg{width:14px!important;height:14px!important;flex-shrink:0;stroke:var(--cb-primary);transition:var(--cb-transition)}.cb-quick-pill:hover{color:#fff;background:var(--cb-primary);border-color:var(--cb-primary);transform:translateY(-1.5px);box-shadow:0 4px 10px var(--cb-primary-glow)}.cb-quick-pill:hover svg{stroke:#fff}.cb-quick-pill:active{transform:scale(.97) translateY(0)}#chatbot-flops-messages{flex:1;overflow-y:auto;padding:12px 20px 20px;display:flex;flex-direction:column;gap:16px;scroll-behavior:smooth;background:linear-gradient(180deg,#fff0 0%,rgb(0 0 0 / .01) 100%)}#chatbot-flops-messages::-webkit-scrollbar{width:4px}#chatbot-flops-messages::-webkit-scrollbar-track{background:#fff0}#chatbot-flops-messages::-webkit-scrollbar-thumb{background:rgb(0 0 0 / .08);border-radius:10px}#chatbot-flops-messages::-webkit-scrollbar-thumb:hover{background:rgb(0 0 0 / .15)}.chatbot-message{max-width:80%;display:flex;flex-direction:column;gap:4px;animation:chatbot-slide-in 0.35s cubic-bezier(.16,1,.3,1) forwards;margin:0!important;padding:0!important}.chatbot-message.bot{align-self:flex-start!important}.chatbot-message.user{align-self:flex-end!important}.chatbot-msg-content{padding:12px 16px!important;font-size:14px;line-height:1.45;white-space:pre-wrap;font-weight:500;text-align:left!important;margin:0!important}.chatbot-msg-content p,.chatbot-msg-content ul,.chatbot-msg-content ol,.chatbot-msg-content li{margin:0 0 8px 0!important;padding:0!important;text-align:left!important}.chatbot-msg-content p:last-child,.chatbot-msg-content ul:last-child,.chatbot-msg-content ol:last-child{margin-bottom:0!important}.chatbot-msg-content ul,.chatbot-msg-content ol{padding-left:20px!important}.chatbot-msg-content li{display:list-item!important;list-style-type:disc!important}.chatbot-msg-content ul.cb-parsed-list,.chatbot-msg-content ol.cb-parsed-list{margin:8px 0!important;padding-left:0!important;list-style:none!important}.chatbot-msg-content ul.cb-parsed-list li{position:relative;padding-left:22px!important;margin-bottom:6px!important;line-height:1.5;list-style-type:none!important;display:block!important}.chatbot-msg-content ul.cb-parsed-list li::before{content:'';position:absolute;left:6px;top:7px;width:6px;height:6px;border-radius:50%;background-color:var(--cb-primary)}.chatbot-message.user .chatbot-msg-content ul.cb-parsed-list li::before{background-color:rgb(255 255 255 / .85)}.chatbot-msg-content ol.cb-parsed-list li{counter-increment:cb-list-counter;position:relative;padding-left:22px!important;margin-bottom:6px!important;line-height:1.5;list-style-type:none!important;display:block!important}.chatbot-msg-content ol.cb-parsed-list li::before{content:counter(cb-list-counter) ".";position:absolute;left:2px;top:0;color:var(--cb-primary);font-weight:700}.chatbot-message.user .chatbot-msg-content ol.cb-parsed-list li::before{color:rgb(255 255 255 / .85)}.chatbot-message.bot .chatbot-msg-content{background:var(--cb-bg-card);color:var(--cb-text-main);border-radius:20px 20px 20px 6px;border:1px solid var(--cb-primary-glow)}.chatbot-message.user .chatbot-msg-content{background:linear-gradient(135deg,var(--cb-primary) 0%,var(--cb-gradient-end) 100%);color:#fff;border-radius:20px 20px 6px 20px;box-shadow:0 6px 16px var(--cb-primary-glow);border:1px solid rgb(255 255 255 / .08)}.chatbot-msg-time{font-size:10px;color:var(--cb-text-muted);padding:0 4px;font-weight:500}.chatbot-message.bot .chatbot-msg-time{align-self:flex-start!important}.chatbot-message.user .chatbot-msg-time{align-self:flex-end!important}.cb-chat-link{color:var(--cb-primary);text-decoration:underline;font-weight:600;transition:var(--cb-transition)}.cb-chat-link:hover{color:var(--cb-primary-hover);text-decoration:none}.chatbot-message.user .cb-chat-link{color:#ffffff!important;text-decoration:underline!important}.chatbot-message.user .cb-chat-link:hover{color:rgb(255 255 255 / .85)!important}.chatbot-typing-indicator{display:flex;gap:4px;padding:12px 16px;background:var(--cb-bg-card);border-radius:20px 20px 20px 6px;align-self:flex-start;animation:chatbot-slide-in 0.3s cubic-bezier(.16,1,.3,1) forwards;border:1px solid var(--cb-primary-glow)}.chatbot-typing-indicator span{width:6px;height:6px;background-color:var(--cb-text-muted);border-radius:50%;animation:chatbot-bounce 1.4s infinite ease-in-out both}.chatbot-typing-indicator span:nth-child(1){animation-delay:-0.32s}.chatbot-typing-indicator span:nth-child(2){animation-delay:-0.16s}#chatbot-flops-input-container{padding:16px 20px 14px;border-top:1px solid var(--cb-border-soft);display:flex;flex-direction:column;gap:10px;background:rgb(255 255 255 / .7);backdrop-filter:blur(20px)}.chatbot-input-wrapper{display:flex;align-items:center;background:rgb(0 0 0 / .03);border:1.5px solid var(--cb-primary-glow);border-radius:16px;padding:6px 6px 6px 14px;width:100%;transition:var(--cb-transition);box-sizing:border-box}.chatbot-input-wrapper:focus-within{border-color:var(--cb-primary);background:#fff;box-shadow:0 4px 18px var(--cb-primary-glow)}.chatbot-flops-disclaimer{font-size:9px;color:var(--cb-text-muted);text-align:center;width:100%;opacity:.8;line-height:1.4;padding:0 6px}#chatbot-flops-input{flex:1;border:none!important;background:transparent!important;padding:8px 12px 8px 0!important;margin:0!important;color:var(--cb-text-main);font-size:14px;outline:none!important;box-shadow:none!important;font-weight:500}#chatbot-flops-input::placeholder{color:var(--cb-text-muted);opacity:.75}#chatbot-flops-cancel{height:32px;padding:0 14px;box-sizing:border-box;border-radius:10px;background:#fff0;border:none;color:#dc2626!important;cursor:pointer;display:none;align-items:center;justify-content:center;transition:all 0.25s cubic-bezier(.16,1,.3,1);font-size:11.5px;font-weight:700;line-height:1;letter-spacing:.2px;text-transform:uppercase;font-family:inherit;margin-right:6px;flex-shrink:0}#chatbot-flops-cancel:hover{background:rgb(220 38 38 / .08);transform:scale(1.03) translateY(-1px)}#chatbot-flops-cancel:active{transform:scale(.97) translateY(0)}#chatbot-flops-send{height:32px;padding:0 14px;box-sizing:border-box;border-radius:10px;background:#fff0;border:none;color:var(--cb-text-muted)!important;cursor:not-allowed;display:flex;align-items:center;justify-content:center;transition:all 0.25s cubic-bezier(.16,1,.3,1);opacity:.5;font-size:11.5px;font-weight:700;line-height:1;letter-spacing:.2px;text-transform:uppercase;font-family:inherit}#chatbot-flops-send.has-text{background:var(--cb-primary);color:white!important;cursor:pointer;opacity:1;box-shadow:0 2px 8px var(--cb-primary-glow)}#chatbot-flops-send.has-text:hover{background:var(--cb-primary-hover);transform:scale(1.03) translateY(-1px);box-shadow:0 4px 12px var(--cb-primary-glow-heavy)}#chatbot-flops-send.has-text:active{transform:scale(.97) translateY(0)}@keyframes chatbot-pulse{0%{transform:scale(.95);opacity:.55}50%{transform:scale(1.15);opacity:0}100%{transform:scale(.95);opacity:0}}@keyframes chatbot-status-pulse{0%{box-shadow:0 0 0 0 rgb(16 185 129 / .6)}70%{box-shadow:0 0 0 6px #fff0}100%{box-shadow:0 0 0 0 #fff0}}@keyframes chatbot-bounce{0%,80%,100%{transform:scale(0)}40%{transform:scale(1)}}@keyframes chatbot-slide-in{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.chatbot-quick-replies{align-self:flex-start;max-width:90%}.chatbot-quick-replies-container{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}.chatbot-quick-reply-btn{background:#fff;border:1px solid rgb(155 28 96 / .12);color:var(--cb-primary);padding:7px 16px;border-radius:18px;font-size:12.5px;font-weight:600;cursor:pointer;transition:all 0.25s ease;box-shadow:0 2px 5px rgb(155 28 96 / .03);font-family:inherit;outline:none}.chatbot-quick-reply-btn:hover{background:var(--cb-primary);color:#fff;border-color:var(--cb-primary);transform:translateY(-1px);box-shadow:0 4px 10px var(--cb-primary-glow)}.chatbot-quick-reply-btn:active{transform:scale(.96)}#chatbot-autocomplete-list{position:absolute;bottom:107px;left:18px;right:18px;background:var(--cb-bg-app);backdrop-filter:blur(28px);-webkit-backdrop-filter:blur(28px);border:1px solid rgb(255 255 255 / .45);border-radius:16px;box-shadow:0 10px 30px rgb(0 0 0 / .05);max-height:220px;overflow-y:auto;z-index:1000;display:none;flex-direction:column;padding:6px;animation:chatbot-slide-in 0.25s cubic-bezier(.16,1,.3,1) forwards}#chatbot-autocomplete-list::-webkit-scrollbar{width:4px}#chatbot-autocomplete-list::-webkit-scrollbar-thumb{background:rgb(0 0 0 / .1);border-radius:10px}.chatbot-autocomplete-item{padding:10px 14px;font-size:13px;color:var(--cb-text-main);border-radius:10px;cursor:pointer;transition:all 0.2s ease;text-align:left;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:500}.chatbot-autocomplete-item:hover,.chatbot-autocomplete-item.active{background:var(--cb-primary-light);color:var(--cb-primary);font-weight:600;transform:translateX(3px)}.chatbot-rich-btn{display:inline-block;margin-top:10px;margin-right:6px;background:#fff;border:1px solid rgb(155 28 96 / .12);color:var(--cb-primary);padding:7px 16px;border-radius:18px;font-size:12.5px;font-weight:600;cursor:pointer;transition:all 0.25s ease;box-shadow:0 2px 5px rgb(155 28 96 / .03);font-family:inherit;outline:none}.chatbot-rich-btn:hover{background:var(--cb-primary);color:#fff;border-color:var(--cb-primary);transform:translateY(-1px);box-shadow:0 5px 12px var(--cb-primary-glow)}.chatbot-rich-btn:active{transform:scale(.96)}@media (max-width:480px){#chatbot-flops-widget{bottom:16px;right:16px}#chatbot-flops-container{width:calc(100vw - 32px);height:calc(100vh - 100px);bottom:72px;right:0;border-radius:20px}}